Privacy Policy:
Privacy Policy of LUXE GROUPE TRADING CO LLC.
1. Introduction:
LUXE GROUPE TRADING CO LLC respects your privacy and is committed to protecting it
through our compliance with this policy. This Privacy Policy describes the types of information
we may collect from you or that you may provide when you visit our website
www.luxegroupetrading.co (our "Website") and our practices for collecting, using,
maintaining, protecting, and disclosing that information.
2. Information We Collect
We may collect and process the following data about you:
Personal Identification Information: Name, email address, phone number, postal address,
and other similar information.
Order Information: Details related to the products you purchase, including payment
details.
Technical Information: IP address, browser type, operating system, and other technology
on the devices you use to access our website.
Usage Data: Information about how you use our website, products, and services.
3. How We Use Your Information
We use the information we collect in the following ways:
To provide and manage our products and services.
To process and fulfill your orders, including managing payments and shipping.
To communicate with you regarding your orders or inquiries.
To improve our website, products, and services through data analysis and research.
To send you promotional materials, newsletters, and other marketing communications (you
can opt-out at any time).
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside
parties except as follows:
To our trusted service providers who assist us in operating our website, conducting our
business, or servicing you, as long as those parties agree to keep this information
confidential.
When required by law, regulation, or legal process.
To protect our rights, property, or safety, and the rights, property, or safety of others.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal
information. However, no method of transmission over the Internet or electronic storage is
100% secure, and we cannot guarantee its absolute security.
6. Your Rights
You have the right to:
Access the personal data we hold about you.
Request correction of any inaccurate information.
Request deletion of your personal data, under certain conditions.
Opt-out of marketing communications.
7. Changes to Our Privacy Policy:
We may update this Privacy Policy from time to time. We will notify you of any changes by
posting the new Privacy Policy on this page. Your continued use of our services after such
modifications will constitute your acknowledgment of the modified policy and agreement to
abide by it.
8. Contact Us:
If you have any questions about this Privacy Policy, please contact us at:
LUXE GROUPE TRADING CO LLC
Al Habbai Building, Al Aweer Central Fruit and Vegetables Market
Email: info@luxegroupetrading.co
Phone: +971545399977
Refund Policy for LUXE GROUPE TRADING CO LLC:
1. General Policy:
At LUXE GROUPE TRADING CO LLC, customer satisfaction is our priority. We are
committed to providing fresh, high-quality fruits and vegetables. If for any reason you are not
satisfied with your purchase, we offer the following refund policy.
2. Eligibility for Refunds:
Refunds may be issued under the following conditions:
Damaged or Spoiled Products: If you receive products that are damaged or spoiled,
please notify us within 24 hours of delivery with a description and photographic evidence
of the issue.
Incorrect Orders: If you receive an incorrect order, please contact us within 24 hours of
delivery to arrange for the correct items to be sent or a refund to be processed.
Non-Receipt of Goods: If you do not receive your order, please contact us within 24
hours of the expected delivery time.
3. Non-Refundable Items:
The following items are not eligible for a refund:
4. Refund Process:
To initiate a refund, please contact our customer service team at
info@luxegroupetrading.co with your order number and details of the issue. Once your
claim is reviewed and approved, a refund will be processed using the original payment method
within 10-45 business days.
5. Exchanges:
In certain cases, we may offer an exchange instead of a refund. This will be determined based on
the nature of the issue and product availability.
6. Contact Us:
If you have any questions or concerns about our refund policy, please contact us:
LUXE GROUPE TRADING CO LLC.
Address: Al Habbai Building, Al Aweer Central Fruit and Vegetables Market
Email: info@luxegroupetrading.co
Phone: +971545399977